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Interstate Paper LLC manufactures 900 tons per day of kraft linerboard grades (including high compression strength and wet strength grades) from 35# to 69#. Our kraft linerboard contains 15% - 25% recycled fiber depending on the grade.


We pride ourselves on our ability to respond to our customers needs. To that end, we have recently reorganized our Customer Service Department, aligning our resources to better serve our customer base. Customer Service Representatives are aligned with Sales Representatives by geographic region to form full-service Customer Teams. By working closely with production scheduling and logistics, our Customer Service Representatives manage the entire order fulfillment process, from initial order receipt to the timely delivery of product to the customer.

Our forte is Just In Time (JIT) delivery. Strategically located warehouses allow us to pre-position inventory and deliver in a day or two. Our in-house logistics coordinator allows us to tailor transportation to best serve our customers needs.

Finally, we strive to be the best in the business at responding to all customer needs, including technical assistance and rapid resolution of customer concerns.

IPC Customer Service Contacts



Larry Henseler

Administrative Manager
Tel: 912-884-3371 ext. 265
Fax: 912-884-7448


Eddie Hall

Customer Service Representative
Tel: 912-884-7086 / Toll Free 866-293-9755
Fax: 912-884-7448



Karen McAuley
Customer Service Representative
Tel: 912-884-7091 / Toll Free 866-293-9756
Fax: 912-884-7448


Sheleyn McCollum

Production Scheduler / Export Customer Service
Tel: 912-884-7087
Fax: 912-884-7448


Amelia Milligan

Traffic Coordinator / Customer Service
Tel: 912-884-7089
Fax: 912-884-7448

IPC Sales / Technical Service Contacts

Joe Oswald
Mill Sales Representative - N.E. Region
Tel: 610-374-3000, ext. 213

Jim McMasters

Sales Manager - S.E. Region
Tel: 912-884-3371 ext. 394

Roger Malone

V.P. Mill Sales
Tel: 703-243-3355 ext 1007

Larry Nykwest

Manager, Technical Customer Service
Tel: 610-374-3000 ext 263

Mike Cox

Manager, Environmental and Technical Services
Tel: 912-884-3371 ext. 232


Meta Willis

Quality Assurance Supervisor
Tel: 912-884-3371 ext. 256


Ronnie Swindell

Warehouse Manager
Tel: 912-884-3371 ext. 386



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