Interstate Paper - Customer Service | |
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Interstate Paper LLC manufactures 900 tons per day of kraft linerboard grades (including high compression strength and wet strength grades) from 35# to 69#. Our kraft linerboard contains 15% - 25% recycled fiber depending on the grade.
We pride ourselves on our ability to respond to our customers needs. To that end, we have recently reorganized our Customer Service Department, aligning our resources to better serve our customer base. Customer Service Representatives are aligned with Sales Representatives by geographic region to form full-service Customer Teams. By working closely with production scheduling and logistics, our Customer Service Representatives manage the entire order fulfillment process, from initial order receipt to the timely delivery of product to the customer.
Our forte is Just In Time (JIT) delivery. Strategically located warehouses allow us to pre-position inventory and deliver in a day or two. Our in-house logistics coordinator allows us to tailor transportation to best serve our customers needs.
Finally, we strive to be the best in the business at responding to all customer needs, including technical assistance and rapid resolution of customer concerns. |
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Larry Henseler
Administrative Manager
Tel: 912-884-3371 Ext. 265
Fax: 912-884-7448 |
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Eddie Hall
Customer Service Representative
Tel: 912-884-7086
Toll Free: 866-293-9755
Fax: 912-884-7448 |
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Karen McAuley
Customer Service Representative
Tel: 912-884-7091
Toll Free: 866-293-9756
Fax: 912-884-7448 |
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Sheleyn McCollum
Production Scheduler
Export Customer Service
Tel: 912-884-7087
Fax: 912-884-7448 |
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Amelia Milligan
Traffic Coordinator
Customer Service
Tel: 912-884-7089
Fax: 912-884-7448 |
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Meta Willis
Quality Assurance Supervisor
Tel: 912-884-3371 Ext. 256
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Ronnie Swindell
Warehouse Manager
Tel: 912-884-3371 Ext. 386
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